Warranty & Refund Policy

FDUCE provides limited warranty or refund within 90 days since purchase.

Section One: FDUCE Limited Warranty

Please note that warranty only applies to products brought from the FDUCE Official Website & FDUCE Amazon Store. Please only buy from the FDUCE official channel to ensure your purchase benefits.

FDUCE Official Website:

Globe

FDUCE Amazon Stores:

United States & Canada
United Kingdom
Germany
France
Italy
Spain

If there are any defects in materials or workmanship under normal use within the warranty period, FDUCE will repair or replace the product.

1. How to proceed with the warranty service?
 
Email us (support@fducemic.com) with your product issues and order number. FDUCE will not accept any warranty repair without the original purchase order number of the FDUCE microphone.

2. What is covered?

FDUCE microphone will replace at our discretion, replacing any product or part of the product that proves defective due to improper workmanship and/or material, under normal installation, use, service, and maintenance.

This limited warranty can’t be transferred to any subsequent purchasers.

3. What is not covered?

The warranty does not cover any problem caused by:

• Damage or loss caused by improper installation, improper maintenance, misuse, abuse, negligence, accident, or alteration.
• Damage or loss caused by any unauthorized modification, alteration, or repair.
• Damage or loss caused by events classified as force majeure or any other sources beyond the control of the manufacturer.
• Damage or loss caused by other devices connected to the product.
• Minor faults or deviations in product quality will not affect the value of the product or fitness for its intended purpose.
• If you have any questions, please contact us (Email: support@fducemic.com).

Section Two: FDUCE Refund Policy

If for any reason you are not satisfied with your purchase, you may return your item(s) within 90 days of receiving for an exchange or a refund.

If your FDUCE Product is not functioning properly, please contact FDUCE at support@fducemic.com. FDUCE after-sale service team will help determine whether your FDUCE product requires service and, if it does, will inform you how FDUCE will provide it.

FDUCE requires that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues. When it is confirmed to be a manufacturing issue, we will provide a pre-paid return shipping label for shipping.

• Returns must include all accessories

• For non-quality related warranty claims, the buyer is responsible for shipping costs

• For non-quality related warranty claims, FDUCE refunds the cost of the product itself

• Returns may be rejected if items do not meet the above requirements